Full-Time Server – food and beverage services in Toronto
Job Description
“Description
Beverage Server
Position Overview:
#WeAreWEG
PURSUE YOUR POTENTIAL & BEGIN YOUR EXCITING FUTURE WITH US TODAY!
Woodbine Entertainment Group is seeking a dynamic, welcoming Gaming Beverage Server to join our Hospitality team at Woodbine Racetrack. Key responsibilities will include excellent customer service, operational, communication and hospitality skills such as serving guests, presenting the product specials and menu, providing support in understanding, as well as other operational and inventory tasks related. Success in this role will be demonstrated through a friendly demeanor, knowledgeable direction and ability to WOW Every Guest!
Own it!
In this role, your responsibilities may include but are not limited to:
. Deliver, maintain and exceed customer service quality standards as established by Hospitality Department
. Invite guests to experience services and specially featured products and promotions
. Present menu and specials of the day
. Take and serve all beverages and cocktails and relay to bar/kitchen using POS system
. Garnish food / beverage items for general and specific requests
. Be accessible at all times to ensure additional requests are met and soiled dishes and glassware are removed
. Adhere to Smart Serve and Alcohol and Gaming Commission regulations
. Demonstrate a thorough knowledge of all services and food and beverage menu items including daily specials (in required locations)
. Advise Supervisor of guest compliments and complaints immediately
. Regularly clean and stock service area
. Uphold and comply with department policies, practices
. Conduct inventory and complete other checklists as assigned
. Advise Supervisor of any occurrences which may impede operational efficiency
. Lead by example, to exhibit, encourage and motivate WEG’s Values and Beliefs
Company Overview:
With roots dating back to 1881, Woodbine Entertainment Group has emerged as a leader in Canada’s entertainment industry.
Long recognized as the country’s largest and most innovative horse racing operator, the company has grown into an admired and respected multi-purpose entertainment organization delivering first-class service within its world-class facilities (Woodbine Racetrack, Mohawk Racetrack, Greenwood Teletheatre and WEGZ Stadium Bar).
Qualifications:
Be All In!
We are seeking talented individuals with:
. University or college degree/diploma in Hospitality or in progress is an asset
. Minimum one (1) year of restaurant/customer service experience in a similar environment
. Smart Serve certification a requirement
. Able to build and maintain effective relationships with team members and guests – “”Listen and Connect””
. Able to anticipate guests needs – “” WOW Every guest
. Ability to know where to look or research where to find the right answer “”Be Bold””
. Ability to communicate effectively in person on the phone and by e-mail “”Listen and Connect””
. Ability to partner with team members in all facets of WEG “” Trust our Team””
. Ability to organize workloads and set priorities accordingly “”All In””
. Ability to recognize that part of being at Woodbine Entertainment is about having fun – “”Fuel the fun””
. Must be able to maintain and create a positive winning attitude in themselves and others
. Must be able to work in a noisy environment
. Able to lift up to 75 lbs.
This is a part-time, hourly, unionized position working the evening shift based out of Woodbine Racetrack in Toronto, ON. The hours of work will be during the evenings. We will be committed to offering you an employment experience for a company that values its people and strives to continue to create and support winning horse racing experiences for everyone!
So what’s the first step to your exciting new career with WEG?
We are accepting online applications and welcome all qualified people interested in this opportunity. While we appreciate and value all applicants, only those who will be selected to interview will be contacted.
Woodbine Entertainment Group is committed to supporting an inclusive, barrier- free recruitment and selection process in a work environment where all employees feel valued, respected and supported.
If you are contacted by a member of our team, please advise if you require any accommodation with respect to WEG’s recruitment, selection and or/assessment process used to ensure you have access to a fair and equitable process.
Skills
Bartending
Customer Service~63542,0,63519,0~–>”
How to Apply
WOODBINE ENTERTAINMENT GROUP.We encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. We thank all those who apply but only those selected for further consideration will be contacted.