Full-Time Bartender in Edmonton
Job Description
“Description
Position at Grand Villa Casino, Edmonton
Job Type: Full-Time & Part-Time Available
Who We Are
From our humble beginnings of two properties and 150 employees to 18 gaming properties with more than 3,800 employees, Gateway growth is a result of dedication to our values of RITE: Respect, Integrity, Team-Work & Exceptional Customer Service. These values align with our ultimate goal to become the premier Gaming, Entertainment and Hospitality organization in Canada.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 18 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!
The Position
Attracts, gains and maintains loyalty of new and existing clients. Builds a client network and property reputation through in-person and on-line marketing, and through traditional and social media. Drives the success of our fine dining restaurants and casino floor through the promotion of events and products. Provides entertainment and premier customer service to our guests while serving and preparing beverages.
Key Responsibilities
Mixes signature cocktails and infused beverages for guests. Recommends new signature cocktails.
Guides clientele through all phases of their experience to promote return visits and recommendations.
Maintains and demonstrates expert knowledge of the site, upcoming events, products, menu (food and beverage), wine and beer selection.
Attracts, greets and provides service to clientele within time guidelines ensuring they feel welcomed and receive extraordinary value for their entertainment investment.
Provides entertainment to guests with flair moves and putting on a show while preparing and expediting beverages accurately to guidelines and procedures.
Employs effective selling techniques and delivers superior service following company procedures and training manual.
Initiates conversation and encourages client feedback. Reports feedback to management and provides input on new marketing ideas.
Provides solutions to guests concerns and ensures guest satisfaction within scope of the position and financial guidelines.
Notifies clients of upcoming events in person, via e-mail, social media, or traditional communications. Generates enthusiasm for these events.
Attends and participates in off-site community events to promote the restaurant and the casino as required.
Participates in photo sessions to develop promotional materials as required.
What You’ll Require
. 2 years of bartending experience with at least 6 months at a fine dining establishment
. Wine knowledge or Sommelier experience an asset
. Bartending training certification and experience
. Enrolment in or completion of marketing or hospitality diploma/certificate program or equivalent experience an asset
. Tourism, promotion, marketing, entertainment, event training experience preferred
. WHMIS training an asset
. Fluency in second language an asset
. Ability to initiate client conversation and discretely obtain contact information
. Proven selling, marketing, and service skills in a dining, retail, or promotions environment
. Ability to walk/stand for long periods of time
. Ability to lift up to 100 pounds
What Is Next
Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.
Not the right fit this time? Follow us on our careers social media pages!
Please denote on your application your preference for Full time or Part time.”
How to Apply
GATEWAY CASINOS & ENTERTAINMENT LIMITEDWe encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. We thank all those who apply but only those selected for further consideration will be contacted.